Terms and conditions of AI Web Solutions

1. Definitions

Client: Any natural or legal person making use of AI Web Solutions' services.

Service(s): All products, services and/or work offered by AI Web Solutions, including web design, web development, AI integration and digital marketing.

Agreement: Any written or oral arrangement between AI Web Solutions and the client concerning the execution of services.

2. Applicability

2.1 These terms apply to all offers, quotations, agreements and legal relationships between AI Web Solutions and its clients.

2.2 Deviations from these terms are only valid if explicitly agreed in writing.

3. Quotations and conclusion of agreements

3.1 All quotations issued by AI Web Solutions are without obligation and may be withdrawn or amended at any time unless explicitly stated otherwise.

3.2 An agreement is concluded once the client accepts the quotation or offer in writing or in any other way.

4. Execution of the agreement

4.1 AI Web Solutions will execute the agreement to the best of its knowledge and ability.

4.2 Exceeding agreed timelines does not entitle the client to compensation or termination unless there is gross negligence.

4.3 Changes to the assignment must be recorded in writing and approved by both parties.

5. Prices and payment

5.1 All prices are exclusive of VAT and other levies, unless stated otherwise.

5.2 Payment must be made within 14 days of the invoice date, unless other payment terms are agreed in writing.

5.3 In case of late payment, AI Web Solutions reserves the right to suspend the services and charge statutory interest.

6. Intellectual property

6.1 All intellectual property rights to materials, designs, texts, software and other deliverables developed by AI Web Solutions remain with AI Web Solutions.

6.2 The client may not reproduce, publish or exploit these materials without prior written consent.

7. Liability

7.1 AI Web Solutions is only liable for direct damages resulting from intent or gross negligence.

7.2 AI Web Solutions is never liable for indirect damages, consequential damages, lost profits or business interruption.

7.3 Liability is in all cases limited to the amount paid out by AI Web Solutions' liability insurance for the incident in question.

8. Force majeure

8.1 In the event of force majeure, which also includes technical failures or unforeseen business circumstances, AI Web Solutions may suspend the execution of the agreement or terminate the agreement in whole or in part, without being liable for any damages.

9. Privacy and data protection

9.1 AI Web Solutions processes personal data in accordance with applicable privacy legislation and its privacy policy, which forms an integral part of these terms.

9.2 The client consents to the processing of personal data necessary for executing the agreement.

10. Amendments to the terms

10.1 AI Web Solutions reserves the right to amend these terms at any time.

10.2 Amended terms will be communicated to the client at least 30 days before they take effect, via the website or another customary channel.

11. Applicable law and disputes

11.1 All agreements between AI Web Solutions and the client are governed exclusively by Dutch law.

11.2 Disputes arising from or related to the agreement will be submitted to the competent court in the district where AI Web Solutions is established, unless mandatory law dictates otherwise.

12. Final provisions

12.1 If any provision of these terms is void or unenforceable, the remaining provisions remain in full force.

12.2 Additional or deviating conditions proposed by the client are not binding unless explicitly accepted in writing by AI Web Solutions.

13. Third-party services

13.1 AI Web Solutions uses external services and platforms to deliver the agreed services.

13.2 These external services are subject to the respective third parties' terms and privacy policies.

13.3 AI Web Solutions is not liable for malfunctions, errors or delays caused by these third-party services, nor for any damages arising therefrom.

13.4 Questions or disputes regarding third-party services must be handled directly with the relevant provider.

13.5 AI Web Solutions may replace or discontinue third-party services without this giving rise to damages or claims.